This Privacy Policy describes how Vision Detection Systems (“VDS,” “we,” “us,” or “our”) collects, uses, stores, and protects information obtained through our website, products, platforms, and services. By accessing or using our services, you agree to the practices described in this policy.
We may collect the following categories of information:
1. Information You Provide Directly - Name, company name, job title - Email address and phone number - Billing and account-related information - Information submitted via contact forms, dealer applications, quote requests, or support inquiries
2. Automatically Collected Information - IP address, browser type, operating system - Device identifiers and usage data - Website interaction data (pages viewed, session duration, referring URLs) - Cookies, pixels, and analytics data
3. Video, Audio, and System Data - Video footage and images captured by surveillance systems - AI detection metadata (events, classifications, timestamps) - System logs, alert records, and operational telemetry
Video and system data are collected solely to provide surveillance, monitoring, analytics, and operational services.
Vision Detection Systems uses collected information to: - Provide, operate, and support our products and services - Process inquiries, applications, and customer requests - Enable AI video detection, verification, and response workflows - Improve system performance, reliability, and user experience - Communicate service updates, technical notices, and educational resources - Maintain security, prevent misuse, and enforce platform policies
We do not sell personal information to third parties.
Where applicable, information is processed based on: - Contractual necessity (service delivery) - Legitimate business interests (security, improvement, fraud prevention) - Compliance with legal obligations - User consent where required
partners, infrastructure providers) - Support system functionality and analytics - Comply with legal or regulatory obligations - Protect the rights, safety, and property of VDS, our customers, or others
All third-party service providers are contractually required to protect information and use it only for authorized purposes.
Information is retained only for as long as necessary to: - Fulfill service obligations - Meet contractual and legal requirements - Support operational, security, and audit needs
Retention periods vary based on data type, configuration, and customer agreements.
Vision Detection Systems implements administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we continuously assess and improve our controls.
Our website may use cookies, pixels, and analytics tools to: - Understand usage patterns - Improve functionality and performance - Support marketing and educational efforts
Users may manage cookie preferences through browser settings. Disabling cookies may impact certain site features.
Depending on jurisdiction, you may have rights to: - Request access to personal information - Request correction or deletion of data - Object to or restrict certain processing - Withdraw consent where applicable
Requests may be submitted by contacting us at the address below. Identity verification may be required.
Information may be processed or stored in jurisdictions outside your own. Where applicable, appropriate safeguards are used to protect transferred data.
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date. Continued use of services constitutes acceptance of the updated policy.
Vision Detection Systems
Email: info@visiondetectionsystems.com
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